We support the customer in choosing the most suitable technical and commercial solution
To realise a solution, we consider not only technical requirements, but also feelings, desires and expectations that only the customer knows.
Our vocation for strong customer relations allows us to offer a technical consultancy and quotation service, ensuring concrete help in guiding the choice of the best commercial technical solution.
The areas of consultancy can cover some of these activities:
- Drafting an enterprise risk assessment document for a machine to comply with the Machine Directive 2006/42, from identification of the applicable standards, risk estimation and assessment, through to determination and verification of the Performance Level (PL).
- Internal manufacturing control procedure is a service of assistance prior to electrical and mechanical design for safety purposes in order to intervene during the birth of the prototype, thus avoiding any structural and functional modifications usually determined only by the analysis made when the machine is finished.
- Instrumental tests to be performed on the machine, such as tests for electromagnetic compatibility EMC, noise emissions and other verifications.
- Drafting of the Use and Maintenance Manual (MUM)
which includes the description of operating procedures, residual risks and replacement times for safety components. - which includes the description of operating procedures, residual risks and replacement times for safety components.
- Software reengineering, i.e. the continuous technological updating of technical solutions.
- Commissioning at the end customer of machines/plants manufactured worldwide.
- Training and technology transfer.
- Remote Assistance and Tele-assistance.